Terms of Use

By accessing or using the website located at startechnicalservices.ca (the "Site") or engaging Star Technical Services & Consulting ("Star Technical Services", "we", "us", or "our") for any services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Site or our services.

These Terms apply to all visitors, clients, and others who access or use the Site or our services. We reserve the right to update these Terms at any time. Continued use of the Site or our services after any changes constitutes your acceptance of the revised Terms.

Star Technical Services provides managed IT support, network security, hardware and software services, PIPEDA compliance consulting, data backup and recovery, new practice setup, and digital marketing services (including SEO, Google Ads, social media management, and Google Business Profile management) to dental practices and related healthcare businesses primarily in British Columbia and Alberta, Canada.

All services are subject to a separate written service agreement or statement of work between Star Technical Services and the client. These Terms supplement but do not replace any such agreement. In the event of a conflict, the signed service agreement shall govern.

As a client of Star Technical Services, you agree to: (a) provide accurate, complete, and current information as required for service delivery; (b) maintain the confidentiality of any account credentials or access information provided to you; (c) promptly notify us of any unauthorized access or security incidents affecting your systems; (d) ensure that your use of our services complies with all applicable laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation; and (e) cooperate reasonably with our technicians and provide necessary access to systems, premises, and personnel to enable service delivery.

You are responsible for maintaining adequate backups of your data independent of any backup services we provide. While we take reasonable precautions, Star Technical Services is not responsible for data loss arising from hardware failure, ransomware, or other events outside our reasonable control.

You agree not to use the Site or our services to: (a) violate any applicable federal, provincial, or local law or regulation; (b) transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable; (c) attempt to gain unauthorized access to any systems, networks, or data; (d) introduce viruses, malware, or other harmful code into any systems; (e) interfere with or disrupt the integrity or performance of the Site or any related systems; or (f) engage in any activity that could damage the reputation or business interests of Star Technical Services.

We reserve the right to suspend or terminate access to our services immediately and without notice if we reasonably believe you have violated these acceptable use provisions.

All content on the Site, including text, graphics, logos, images, and software, is the property of Star Technical Services or its content suppliers and is protected by applicable Canadian copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

Any tools, scripts, configurations, or documentation we develop specifically for your practice remain the intellectual property of Star Technical Services unless otherwise agreed in writing. You are granted a non-exclusive licence to use such materials solely for the purposes for which they were created.

To the maximum extent permitted by applicable law, Star Technical Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or cost of substitute services, arising out of or in connection with your use of the Site or our services, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claims arising out of or related to these Terms or our services shall not exceed the total fees paid by you to Star Technical Services in the three (3) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

The Site and all information, content, and services provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Site.

Your use of the Site and our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site or our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.

If you have any questions about these Terms of Use, please contact us at:

Star Technical Services & Consulting 27132 Dewdney Trunk Rd, Maple Ridge, BC V2W 1E2 Phone: (778) 899-9904 Email: info@startechnicalservices.ca